Exclusion from gambling

Exclude yourself from gambling

If it’s time to take a break from gambling, you can choose to exclude yourself from gambling at one or more licensed gambling venues including:

• clubs and taverns with poker machines
• Tabcorp ACT (TAB), including branches, agencies, telephone, online and any venue with TAB facilities
• Casino Canberra.

Self-exclusion is free. It can be a helpful way to take control of your gambling.

If you self-exclude from a gambling venue:

• you agree not to gamble at the venue, or enter the venue without their consent
• the venue must take all reasonable steps to prevent you gambling at their premises. This may include stopping from entering the venue
• the venue cannot pay you any winnings or send you gambling marketing messages while you are excluded.

You can exclude yourself for 6 months to 3 years

Sign an agreement to exclude yourself

To exclude yourself, you'll sign an agreement that sets out your obligations.

You’ll need:

• a signed photo ID. For example, your driver licence. You can use either a digital photo or photocopy.
• a current photo that venues will use to identify you. You can take a selfie and attach it to your email.

To complete the agreement:

1. Download and fill in the Deed of self-exclusion [344 KB].
2. Attach a copy of your photo ID and a passport style current photo of you.
3. Email, post or deliver the signed deed to either the gambling venue or the ACT Gambling and Racing Commission.

If you need help to complete the agreement

You can get help from:

• a gambling contact officer at a licensed gambling venue
• the ACT Gambling Support Service
• the Gambling and Racing Commission’s Exclusion Support team on 02 6207 0359 (option 3) or exclusionsupport@act.gov.au.

If you need an interpreter, let us know when you contact us.

What happens next

You’ll receive a copy of the Deed of Self-exclusion, authorised by:

• the gambling contact officer, if you submitted it to a gambling venue
• the Exclusion Support team, if you submitted it to the ACT Gambling and Racing Commission.

We’ll add it to the ACT Gambling Exclusion Database and notify all venues listed in the Deed.

When your self-exclusion expires, you can set up a new self-exclusion.

Ending a self-exclusion

You can end your self-exclusion at any time, but a 7-day cooling-off period applies. This means your self-exclusion agreement will end 7 days after we receive your application.

To end your self-exclusion:

1. Download and fill in the Application to revoke self-exclusion [278 KB].
2. Email the form to exclusionsupport@act.gov.au.

Find self-exclusion in other parts of Australia

For self-exclusion in:

• New South Wales, visit NSW Gamble Aware
• other states and territories, visit Gambling Help Online.

Exclude yourself from online and phone gambling

To exclude yourself from all Australian licensed online and phone gambling, register with BetStop.

Licensee exclusion

A gambling venue in the ACT can exclude you from gambling if they believe your gambling is putting your welfare or the welfare of your dependants at risk.

This is called a licensee exclusion. It excludes a person from gambling at one venue or a group of venues managed by one licensee.

Licensee exclusions can be for a set time or can be indefinite.

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